The Arc of Monroe offers Service Coordination to anyone in the community with an intellectual or developmental disability (I/DD). We help you navigate the complex state and local service system so you can make informed decisions for yourself or loved ones. The Arc’s Service Coordination supports more than 600 people, including children and teens, and can make identifying and applying for services easy and convenient.
medicaid service coordination

Services available include:

Securing and maintaining benefits


Linking and referring to services

Maintaining health and safety

Health care


Medical Liaison

Provides additional support with coordinating, transporting and accompanying people to medical appointments. The medical liaison also assists in facilitating communication between people and their medical team. This offering is unique, and only provided through the Arc of Monroe County.


Arc Intake and enrollment process

Active Medicaid

Must be OPWDD Eligible

To learn more about this service, contact the Community Outreach Coordinator at (585) 672-2222 or fill out the form below.

Quick Facts

Accepts people age 3 and older

Collaborative, team approach to supporting people

Provides Individualized services, unique for each person’s needs

Incorporates personal outcome measures into ISPs and service delivery


How can we support you?