Community Resource Connections

The Arc of Monroe’s Community Resource Connections is a free service for people with intellectual or developmental disabilities living in Monroe County. Our Community Resource Specialist (CRS)
can help individuals and families with a variety of supports and services:

OPWDD Eligibility — Individuals seeking support and services from OPWDD must first determine their eligibility.

Medicaid Enrollment — We can help with this often confusing process.

Immediate Assistance with Basic Needs — We can help with resources for food, housing, healthcare, transportation, legal supports, or safety.

How it Works:

Step 1 — The CRS meets with you wherever you are the most comfortable.

Step 2 — Working together, you develop short and long term goals.  During this step, the CRS will also help fill out any needed paperwork.

Step 3 — The CRS submits the paperwork to providers, including OPWDD.

Step 4 — Once the short term goals have been met, the CRS helps identify any additional assistance needed to accomplish the long term goals. If you could benefit from having a Medicaid Service Coordinator (MSC), the Community Resource Specialist will help you get connected to one.

Quick Facts:

  • Perfect for students transitioning out of high school (age 18-21) who need help discovering their options
  • This service is made possible through a grant from the United Way of Greater Rochester


To learn more about this service, contact the Community Resource Specialist at (585) 271-0660 x2581.