Family Reimbursement & My Time Providers

The Arc of Monroe offers two services that can help families with some of the financial and time challenges they face while supporting a person with I/DD.

Family Reimbursement

This free service is available to anyone with I/DD and their families, and can alleviate expenses related to caring for some­one with disabilities.

Expenses available for reimbursement include, but are not limited to: uncovered medical care, recreation, transportation, adaptive equipment, and therapies.

Reimbursement is approved on a monthly basis by the Arc’s reimbursement commit­tee, which is comprised of nine people who have a developmental dis­ability or have a child with a developmental disability.

Quick Facts:

  • Largest service of its kind in Monroe County
  • Program structured to have available funds throughout the year
  • Annual Arc reimbursement cap is $1,000


My Time Providers

My Time Providers is a service available for those looking for a care provider and those looking to be care providers. We offer relief for family members who need to run errands or other activities they can’t manage while providing care.

To be a care provider:

The Arc’s My Time Providers offers paid training for those looking for a part-time job caring for people with disabilities in their home. The 22-hour training includes first aid, CPR, and information related to caring for those with intellectual and developmental disabilities.

To hire a care provider:

Families who are interested in hiring a short-term care provider need to enroll in My Time Providers by completing a referral form. Once enrolled, families will be provided contact information for trained, eligible care providers they can reach out to directly for assistance.

Quick Facts:

  • Families pay their care providers directly
  • Care is eligible for reimbursement

“My Time Providers allows me to spend time away from the home, knowing that my child is safe and being cared for by a trained care provider.”

 Eligibility for both:

  • Must be OPWDD eligible
  • Must live at home with family or guardian
  • Have original receipts/proof of payment
  • Justification of needs required (Dr’s note, MSC write-up)


To learn more about these services, contact the Community Outreach Coordinator at (585) 672-2222.