A career in Human Services

Staff Perspectives

Jeanette Dohner is currently employed at Ballantyne as a Team Leader and has been employed at the Arc of Monroe for 24 years! Starting at the Penfield house doing overnights then moving to a more traditional schedule. She even helped coordinate the house’s vacations. Jeanette eventually went back to school at MCC and Brockport where she earned an AAS in Human Services, a minor in Geriatrics, and started working on a BA in Recreation.  After this she began her role as Medical Liaison for three years. After being stricken with cancer she dropped down to a direct support position. Later …

Clinic Manager appreciates colleagues

Staff Perspectives

Terra Heigl’s first job after graduating college in 1985 was as a Residential Manager with the Arc of Monroe, supporting people living at the Gorsline residence run by our agency. After almost four years in that position she transitioned to be Vocational Counselor at the Ridge Center sheltered employment program. Always desiring to do more, she made the move to our Article 16 Clinic as a Rehabilitation Counselor, and was in that position for close to 20 years.  At the clinic she was also a Treatment Coordinator for five years, and in February 2019 received a promotion to Clinic Manager. …

Staff

Wendy’s many hats at the Arc

Staff Perspectives

Wendy Guinn has worn many hats in her career at the Arc of Monroe. She began in a direct support position as a Therapy Aide at Crittenden Day Treatment Program (currently Lambert Day Services) and was later promoted to Team Leader in a core room. Over the years Wendy has held positions as a Treatment Coordinator, Treatment Coordinator – Special Services, Health Care Treatment Manager, Assistant Director of Crittenden Day Treatment Program, Director of Fairport Day Services, Associate Director of Quality Improvement for Day Programs, and PrecisionCare Administrator. Her interest in process brought her to her current position where she …

Human Resources

From Direct Support to Human Resources

Staff Perspectives

Completely by happenstance in college Michelle Bubel-Kempa had an internship in the human services field and fell in love with it.  She went on to graduate from college with a degree in human services. Started began her career as a Direct Support Professional and was involved in opening Ward Hill and also worked at Clover Hills when that opened. Based on experience she was promoted to Residence Manager soon thereafter. Career opportunity and advancement Her next step was to transition to the Recreation Department in Lambert.  It was in this position that she gained a lot of skills and confidence …

physical therapy

Celebrating 22 years at the Arc of Monroe

Staff Perspectives

Kristina knew in eighth grade that she wanted to be a Physical Therapist!  She volunteered in the PT departments at children’s hospitals while in high school to learn as much as she could.  10 years later she graduated from college with a degree and we are lucky to have her on staff at the Arc of Monroe. Kristina started her career as a Physical Therapist at Rochester Rehab.  When the Arc of Monroe decided to offer physical therapy on-site she took that opportunity and managed the launch of that service, splitting her time between the clinic and day services. Kristina …