Getting Started

The Community Outreach and Enrollment Department at The Arc of Monroe County is your first step for services within the agency.

Your initial contact with the department will determine if you meet the New York State Office for People with Developmental Disabilities (OPWDD) eligibility requirements. If you meet the requirements, you can begin the referral process and explore opportunities within The Arc of Monroe County. If you have not received eligibility from OPWDD, the department can also assist you with this process. The Community Outreach and Enrollment department also works closely with community agencies such as the Rochester City School District, Finger Lakes DDRO, ACCES-VR, and other providers to enhance the opportunities and connections for individuals needing services.

Referrals to Job Path Employment Services occur though ACCES-VR. They can be contacted at 585-238-2900. Community Information Sessions that explain the vocational rehabilitation process and VR services occur Every Thursday at 10am and 1:15pm (ASL interpreter available) at Rochester District Office, 109 South Union Street, Rochester, NY 14607.


Do you have OPWDD Eligibility?

Do you have a Medicaid Service Coordinator?

What is OPWDD?

OPWDD coordinates services for people in New York who have developmental disabilities through a network of nonprofit agencies. The Arc of Monroe is one of the nonprofit agencies that OPWDD oversees.Visit OPWDD website for more information

What is ACCES-VR?

Adult Career and Continuing Education Services -Vocational Rehabilitation (ACCES-VR) provides a variety of employment related services for eligible students and adults with disabilities. Services focus on helping individuals to prepare for, obtain and sustain employment relative to their personal strengths and goals. Visit ACCES-VR website for more information

Are you not sure where to start or have a question?

Please reach out to our Community Outreach Coordinator at (585) 672-2222, or fill out the form below.
We will be happy to walk you through the process.


Referral Forms

Download eligibility & enrollment documents

Click here

Community Resources

Additional resources in Monroe County for I/DD

Click here

FAQs and Information

Answers to commonly asked questions

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